User Trust & Compliance

Privacy Policy

Effective Date: August 15, 2026 • Last Updated: September 14, 2026

Our Privacy Commitment

Your privacy is important to us. It is ScanMu’s policy to respect your privacy and comply with any applicable law and regulation regarding any personal information we may collect about you, including across our website, https://scanmu.com, and other sites we own and operate.

Personal information is any information about you which can be used to identify you. This includes information about you as a person (such as name, address, and date of birth), your devices, payment details, and even information about how you use a website or online service.

In the event our site contains links to third-party sites and services, please be aware that those sites have their own privacy policies. This Privacy Policy does not apply to any of your activities after you leave our site.

Information We Collect

Voluntarily Provided Information

Refers to any information you knowingly and actively provide us when using our services, registering for an account, purchasing a subscription, or participating in promotions.

Automatically Collected Information

Refers to any information automatically sent by your devices in the course of accessing our products, such as browser telemetry, IP addresses, and page navigation history.

Transaction Data

Transaction data refers to data that accumulates over the normal course of operation on our platform. This may include transaction records, stored files, user profiles, analytics data and other metrics created as users interact with our services.

Collection and Use of Information

We may collect personal information from you when you perform any of the following activities on our website:

  • Purchase a subscription or process billing details
  • Use a mobile device or web browser to access our content and QR ordering menus
  • Contact our team via email, social media, or similar support channels
  • Mention or tag us on social platforms

We may combine voluntarily provided and automatically collected personal information with general research data from trusted partners (e.g., matching location data with currency preferences to enhance your ordering experience).

Security of Personal Information

We protect stored personal information within commercially acceptable standards to prevent loss, theft, unauthorized access, disclosure, or alteration. However, no method of electronic transmission or cloud storage is 100% secure.

Data Retention Periods

We retain personal data only as long as necessary to fulfill your requests or comply with legal, accounting, and reporting obligations. Once no longer required, information is securely deleted or anonymized.

Children’s Privacy

We do not aim any of our products or services directly at children under the age of 13, and we do not knowingly collect personal information about children under 13.

Your Rights & Choices

Choice & ConsentYou may decline to provide personal information, understanding that some services may become limited.
Access & CorrectionYou may request details or corrections of the personal records we hold about you.
Non-DiscriminationWe will never deny services or charge different rates for exercising your privacy rights.
Unsubscribe & Opt-OutYou can unsubscribe from email updates or direct marketing communications at any time.

Use of Cookies

We use cookies to analyze traffic and preserve your preferences. For full details on cookie categories and configurations, please visit our dedicated Cookie Policy.

Business Transfers

If ScanMu or its assets are acquired or merged, customer information may be transferred to the acquiring entity in accordance with applicable data protection laws.

Questions or Data Requests?

Contact our data protection team anytime for assistance.

contact@scanmu.com